Monthly Archives: October 2010
Avoid bandwagons, be cautiously innovative
By Jeff Bowman There has been a trend over the past 10 years or more to try to spot the next trend. It appears to be the trendy thing to do in business. As trendy as it might seem, it … Continue reading
Filed under Innovation, Invention, Jeff Bowman, Sales, Strategic Planning
Step Back in Time to Customer Service
By Jeff Bowman Someone once said to me that “customer service is a timeless necessity of business”. I was never really quite sure what they meant by timeless, especially given that today we see big box stores where knowledgeable assistants … Continue reading
Filed under Customer Service, Jeff Bowman, Sales
What’s the Big Attraction?
By Jeff Bowman Let me get this straight. The Internet is responsible for changing the face of sales and marketing? Well, yes and no. The Internet has certainly had a huge impact on the way consumers buy goods and services, … Continue reading
Business needs to give back to the community
By Jeff Bowman It’s getting colder outside, the hydro rates are climbing, the cost of fresh fruits and vegetables is on the rise and gas prices will soon climb as demand increases. Troublesome as they are, these things are not … Continue reading
Filed under Jeff Bowman, Marketing, not-for-profit
Fresh Coffee or Stale Email
By Jeff Bowman The deeper we get into the technology age, the more enamored I am becoming with the 20 minute meeting over a fresh cup of coffee. Email has, in large part replaced the telephone as the method most … Continue reading
Filed under Communications, Jeff Bowman, Social Networking
Stephen Rhodes
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Stephen Rhodes
