Monthly Archives: December 2011

Atwood says Twitter boosts literacy

By Stephen Rhodes Esteemed Canadian poet and author @MargaretAtwood has praised Twitter as a literacy tool. Speaking  at the nextMEDIA conference in Toronto, Atwood proclaimed that we should celebrate Twitter and other internet-based communications as drivers of literacy rather than … Continue reading

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Filed under social media, twitter

Gift cards are life savers

By Stephen Rhodes Got that thousand yard Christmas stare;  the vacant look on your face as you stand dead centre in the aisle of your local shopping centre, at least until someone elbows you out of the way? Christmas shopping … Continue reading

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Filed under Marketing, Stephen Rhodes

It’s 11 O’clock. Do you know where your sales are?

 By Jeff Bowman For those of us experienced (old) enough to remember the channel 7 news from Buffalo in the 70’s and 80’s, “It’s 11 o’clock, do you know where your children are?” was the phrase that led to the nightly news. … Continue reading

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Filed under Customer Service, Jeff Bowman, Managing, Sales, Training and Development