Tag Archives: community
Step Back in Time to Customer Service
By Jeff Bowman Someone once said to me that “customer service is a timeless necessity of business”. I was never really quite sure what they meant by timeless, especially given that today we see big box stores where knowledgeable assistants … Continue reading
Filed under Customer Service, Jeff Bowman, Sales
The more things change…..
By Stephen Rhodes Re-posted from our newsletter The more things change, the more they stay the same. In communities, or as Wikipedia says, groups of ” interacting organisms sharing an environment,” we recognize the need for people to come together, … Continue reading
Filed under social media, Stephen Rhodes
Building social capital for non-profits
By Stephen Rhodes Non-profit organizations need to build social capital to ensure a long life. Social capital is about creating value for your community. Moreover, the community has to agree you bring value. Many non-profit groups work in a cocoon, where … Continue reading
Filed under No-for-Profit, not-for-profit, social media, Stephen Rhodes
Giving back at Twitter
By Stephen Rhodes In the late 90s I was a daily newspaper publisher and head of new media for two other dailies in Southwestern Ontario, when new media was all the rage. Newspapers were still struggling with the notion of … Continue reading
Filed under Marketing, Online marketing, Stephen Rhodes, Uncategorized
Stephen Rhodes
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Stephen Rhodes
