Tag Archives: listening

Try real facetime with your customers

By Stephen Rhodes OK, hold the fort. You are tweeting 10 times a day. You update your Facebook page 5 times a day. You write a blog twice a week and …..you are still waiting for floodgates to open. No … Continue reading

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Filed under Customer Service

Seeking Free Advice, Consultants Need Not Reply

By Jeff Bowman Has the evolution of social media tools brought us to the brink of seeing the business consultant on the verge of extinction? As strange as that may sound, it could happen. As a business consultant my job … Continue reading

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Filed under advertising, Branding, Jeff Bowman, Managing, Marketing, Online marketing, Sales, social media

Shields down, listen up

By Stephen Rhodes Kirk,  Picard, Janeway, Archer and Sisko were all good listeners. When faced with some enormous threat to the universe, their approach was first to diplomacy. Shields down, listen up. It works equally well in business. Small businesses … Continue reading

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Listening is the new frontier

By Stephen Rhodes Good listeners are almost always better at most things in business than bad listeners. Over at the Ric Centre blog, where I occasionally guest blog, Ken Sweeney posted on why it’s important to Listen to your Constituents. … Continue reading

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Filed under social media, Stephen Rhodes

Point your antenna at these pundits

By Stephen Rhodes You need to keep the antenna up to stay current in the online world. Most of this week I have been talking about Social Media and how to engage in the conversation that is taking place online. … Continue reading

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Filed under social media, Stephen Rhodes