Tag Archives: voicemail
Have You Ever Dealt With a”Ghost”?
By Jeff Bowman Have you ever made a routine scheduled follow-up call to a company, left a message and never heard back? Or sent an e-mail and got no response to it. I’m not just talking about a client dodging … Continue reading
Filed under B2B, Customer Service, Human Resources, Jeff Bowman, Sales
Press one for lost business
By Stephen Rhodes How is it that picking up a telephone, assuming you can actually get a human being on the end of the line, is such an intensely stimulating experience that we avoid it at all cost? Is there … Continue reading
Filed under Customer Service, Marketing, Stephen Rhodes, Uncategorized
Stephen Rhodes
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Stephen Rhodes
