A failure to communicate

By Stephen Rhodes

George Jonas wrote an article in the National Post recently that began with one of the most memorable lines in movie history – ‘W hat we’ve got here is failure to communicate,” spoken by veteran actor Strother Martin as the prison camp warden in the 1967 Paul Newman movie, Cool Hand Luke.

Jonas charts communication breakdown in the 1960s where it

“loomed large between the generations. It characterized the clean-cut and the hirsute; the love-makers and the war-makers. Suburbanites who cut their grass had little to say to inner city dwellers who smoked theirs. Citizens who were for banning the bomb had no language in common with those who wanted more bang for the buck.”

His column is a joy to read and I suggest you take a look.

It put me in mind of a recent blog by Amber Naslund, Director of Community for Radian6,  – The Secret Social Media Skillwhere she tells all. The secret?

“Just because Twitter is only 140 characters doesn’t mean that spelling, grammar, and clarity don’t matter. In fact, I’d argue they matter more because you’re communicating in such a compact package, and you’ve only a moment to make an impression (or break it). You can still make your Facebook updates coherent and well-composed. And by all means, if you’re blogging, you’d better be working on the fundamental skill that helps you articulate your thoughts.”

We use communication to build partnerships, intellectual resources, to promote an idea, a product, service, or an organization. A failure to communicate can have dramatic consequences in business for your employees, your clients and your community. Work on developing good communication skills and you will be successful in business.

What is your favourite method to communicate?

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